Shipping and Delivery policy
Welcome to REDONRAW's Shipping and Delivery Policy. We are committed to providing our customers with the best possible shopping experience, which includes ensuring that your orders are shipped promptly and delivered safely.
1. Shipping Destinations
REDONRAW ships only in INDIA. We offer shipping to most of the states; however, some restrictions may apply based on the delivery location.
2. Processing Time
Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Verification: To ensure the security of our customers, some orders may be subject to a verification process. If your order requires verification, we will notify you via email.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-3 business days.
4. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. Rates vary based on the shipping method selected and the destination of the order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
6. Shipping Restrictions
Certain items may be subject to additional shipping restrictions and cannot be shipped to certain destinations. If there are any restrictions related to your order, we will notify you promptly.
8. Lost or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us at support@redonraw.com so we can assist you in filing a claim with the carrier.
Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately at support@redonraw.com with your order number and the photos.
9. Changes to Orders
Address Changes: If you need to change the shipping address for your order, please contact us immediately at support@redonraw.com. Once the order has been shipped, we cannot change the delivery address.
10. Contact Us
If you have any questions or concerns regarding our shipping and delivery policy, please contact us at:
Email: info@redonraw.com
We are here to assist you and ensure your shopping experience with REDONRAW is exceptional.
Thank you for choosing REDONRAW.
Note: This policy is subject to change without notice. Please review our policy periodically for any updates.
1. Shipping Destinations
REDONRAW ships only in INDIA. We offer shipping to most of the states; however, some restrictions may apply based on the delivery location.
2. Processing Time
Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Verification: To ensure the security of our customers, some orders may be subject to a verification process. If your order requires verification, we will notify you via email.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-3 business days.
4. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. Rates vary based on the shipping method selected and the destination of the order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
6. Shipping Restrictions
Certain items may be subject to additional shipping restrictions and cannot be shipped to certain destinations. If there are any restrictions related to your order, we will notify you promptly.
8. Lost or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us at support@redonraw.com so we can assist you in filing a claim with the carrier.
Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately at support@redonraw.com with your order number and the photos.
9. Changes to Orders
Address Changes: If you need to change the shipping address for your order, please contact us immediately at support@redonraw.com. Once the order has been shipped, we cannot change the delivery address.
10. Contact Us
If you have any questions or concerns regarding our shipping and delivery policy, please contact us at:
Email: info@redonraw.com
We are here to assist you and ensure your shopping experience with REDONRAW is exceptional.
Thank you for choosing REDONRAW.
Note: This policy is subject to change without notice. Please review our policy periodically for any updates.